How legal tech strengthens client relationships
Client relationships are at the core of every successful law firm. This has not changed over the years and is now more true than ever. As a result, lawyers and legal practitioners need to interact effectively and in a timely manner with their clients either in person, over the phone or online.
Many complaints are related to a breakdown or lack of communication from lawyer to client. Not unsurprisingly, clients who don’t know the status of their files, don’t understand the services they are receiving or don’t understand how they are billed get frustrated. This all can result in a lack of trust and rapport between lawyers and their clients.
In the legal tech community, we see many great products released that focus on driving efficiency and simplifying workflows, which is greatly needed in the legal sector. However, to facilitate better communication between lawyers and clients during deals, we at dealcloser created a Customer Portal that provides up to date information related to all aspects of a legal transaction. Clients can access this portal at any time in order to view documents and prior versions, and, when ready, sign those documents. Furthermore, dealcloser offers collaboration between all relevant parties to a deal, an e-signature solution and the ability to create a closing book with the click of a button.
We know clients expect more today. They expect a modern approach when receiving legal services, an approach that is secure, convenient and effective. See how you can modernize the transaction process: